Privacy Policy
Last Updated: July 2026
At WebPrint Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our products and services.
1. Who We Are
WebPrint Ltd
NZBN: 9429049146363
Phone: 022 548 3828
Email: info@webprint.co.nz
Website: www.webprint.co.nz
2. Information We Collect
We may collect the following information:
- Name
- Company name
- Email address
- Phone number
- Billing and delivery addresses
- Order history
- Artwork and files you upload
- Payment information (processed securely by our payment providers)
- Website usage information through cookies and analytics
3. How We Use Your Information
Your information is used to:
- Process and fulfil your orders
- Provide quotations
- Respond to enquiries
- Create graphic design and print products
- Deliver products and services
- Improve our website and customer experience
- Provide customer support
- Meet legal and accounting obligations
- Send service updates and order notifications
4. Payment Security
WebPrint does not store your full credit or debit card information.
Payments made through our website are securely processed by trusted third-party payment providers such as Shopify Payments, Stripe or PayPal.
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us to:
- Remember your shopping cart
- Improve website performance
- Analyse website traffic
- Provide a better user experience
You may disable cookies through your web browser, although some website features may no longer function correctly.
6. Analytics
We may use services such as Google Analytics and Shopify Analytics to understand how visitors use our website.
This information is anonymous and helps us improve our products and services.
7. Marketing Communications
If you subscribe to our newsletter or request updates, we may occasionally send promotional emails.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
8. Sharing Your Information
We never sell your personal information.
We may share your information with trusted third parties where necessary to provide our services, including:
- Courier companies
- Payment providers
- Trade printing partners
- Website hosting providers
- Cloud storage providers
- Government agencies where required by law
These providers only receive information necessary to perform their services.
9. Artwork & Files
Artwork, logos, documents and files uploaded by customers are used solely for producing the requested products or services.
Unless otherwise requested, we may securely retain files for future repeat orders and customer convenience.
10. Data Security
We take reasonable technical and organisational measures to protect your information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we use secure systems, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Your Rights
Under the Privacy Act 2020 (New Zealand), you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where legally permitted
- Withdraw marketing consent
To make a request, please contact us using the details below.
12. Retention of Information
We retain customer records only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
15. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
WebPrint Ltd
Phone: 022 548 3828
Email: info@webprint.co.nz